Refund policy

We want you to be 100% Satisfied

Since our product are edibles and made on demand, we won't be able to accept returns. However we offer a 100% satisfaction guarantee with money back if you received a damaged or defected item.

Damaged or Defected Items: 

We are all humans and mistakes happen and we are sorry for that. In case you received a damaged or defected package just send us a photo of the defect of the product and we will send you an exchange ASAP. 

30-day Return Guarantee

Simply return your product within 30 days of receiving your order if the product is defected or damaged upon arrival.

Please note that you are responsible for covering the costs for returning the product to the address we provide once you inform us that you want to return the product. 

We can offer you the following return options:

- Exchange for a new Product / Store Credit
Receive store credit which can be redeemed towards your next order.
- Full refund
Refund of the total purchase price is possible as long as you didn’t personalize the product. Please notice that it could take 5 - 7 bank days before you receive the refunds in your bank account. 


Shipping
To return your product, you should mail your product to: Afamia sp. z o.o., Aleja Krakowska 153, 02-180 Warszawa, Poland.